Claims Surveying
for Industrial and Transport Damage
As claims surveyors, it is our primary objective to act calmly, precisely and decisively when damage occurs.
Drawing on many years of experience, we carefully secure evidence, document conditions and assess damage objectively. Fact-based, clear and comprehensible reports provide a sound basis for assessments and decisions by insurers, transport companies, warehouse operators, cargo owners and other parties involved. In this way, we contribute to a prompt, fact-based and fair resolution in the interests of all parties concerned. Through our Europe-wide cooperation with selected independent experts, we are ready to assist wherever you require our services, providing you with international expertise, efficient coordination and comprehensive professional competence.
Examples of Expertise in Claims Surveying
Cargo Shift of Dairy Products on a Refrigerated Truck
- Damage assessment
- Evaluation of temperature and cold-chain data
- Assessment of cargo securing
- Determination of packaging suitability
- Analysis of the loading plan
- Determination of the cause of the cargo shift
- Analysis of the loading and transport process
- Clarification of disposal and recovery options
- Coordination of replacement delivery
Refusal to Accept Meat Products – Temperature Damage
- Temperature inspection of the goods
- Traceability of the cold chain
- Reading and evaluation of records and data loggers
- Interface inspection
- Organisation of further utilisation
- Preparation of the report
Fire in the Adjacent Building of a Specialist Textile Retailer
- Determination of the course and cause of the fire
- Collection of swab and odour samples
- Inventory of goods
- Documentation of witness statements and preparation of an expert report
Fall of a Heavy-Duty Crate with Rotor Damage in a Warehouse
- Damage assessment of the crate and rotor
- Inspection of the packaging
- Determination of the cause of the fall
- Analysis of the handling process
- Assessment of rotor securing and packaging suitability
- Preparation for claims settlement
Furniture Damage to Household Goods in a Container
- Damage assessment of the household goods
- Determination of the value of the goods
- Inspection of the container condition
- Assessment of packaging and cargo securing
- Determination of the cause of damage
- Analysis of the transport process
- Preparation for claims settlement
Material Contamination in Paperboard Composite Material
- Damage assessment during the production process
- Material inspection
- Identification of the source of contamination
- Analysis of the production process
- Verification of certificates for transport equipment and inbound logistics
- Assessment of quality controls
- Clarification of the cause and preparation for claims settlement
Your assignments are important to us. We offer flexible availability and short response times.
At the same time, we provide a competitive price-performance ratio.